: Ensure the correct hotel number is selected. For testing or staff onboarding, use client number 9999 , which is the standardized environment for the SIHOT Training Hotel.
Chrome, Edge, Firefox (latest versions). Avoid IE.
: Generate "Night Audit" reports, occupancy forecasts, and financial summaries. sihot login
The standard hotel number appears by default. If you are in a Multi-Property Environment (MPE), you may need to enter a specific client number or use 9999 for the training hotel.
Every employee must utilize a distinct, individual account. SIHOT tracks and records all user initials for every single reservation amendment or financial posting, providing clear audit trails. : Ensure the correct hotel number is selected
: You can switch users without fully closing the application by using the Login and User-Change function in the main menu. Personalizing Your Workspace
SIHOT operates primarily as a cloud-based or locally hosted software solution depending on your property's infrastructure. Accessing the system requires specific credentials provided by your IT department or system administrator. Step-by-Step Login Process Avoid IE
Because SIHOT manages sensitive guest data, payment processing information, and proprietary financial records, maintaining strict login security is paramount.
This is the most frequent problem. Ensure that the Caps Lock key is off and that you are entering the exact username provided by your system administrator. For hotel staff, if you have forgotten your password, you must contact your SIHOT system administrator or SIHOT support for a reset, as self-service reset options may not be enabled on all local deployments. SIHOT does offer 24/7 live support via phone, chat, help desk, and tickets to promptly address such issues.