Disclaimer: This information is based on Longse's documented support procedures as of mid-2026. Security procedures may change to prevent unauthorized access.
Contact the seller. If they ignore you, use the hardware reset method (Part 6). The official reset link will not work because the previous owner's email is still registered.
If your DVR is connected to your local network, you can request a reset link or reset file using Longse’s official desktop software, typically called , VMS , or IMS300 . Step-by-Step Network Reset longse dvr password reset link
The most common official method for modern Longse recorders is to generate a temporary "dynamic" password based on your device's unique serial number.
Complete Guide to Longse DVR Password Reset: Links, Methods, and Solutions Disclaimer: This information is based on Longse's documented
The system will display a unique Serial Number (SN) or a QR code. Generate the Security Code:
If your DVR has a physical reset button, this is the most effective method, although it often requires opening the device. If they ignore you, use the hardware reset method (Part 6)
Yes, but only if you configured a security email address in the DVR's network settings before losing access. When you click the "Forgot Password" option, the system will send a link to that pre-configured email address. There is no way to retrieve the password via email after the fact if it was never set up originally.