Apps

Get the most out of your UNIVERGE BLUE® CONNECT experience by downloading and installing the complimentary desktop and mobile apps. With these apps you can see who is available, chat with colleagues, send text messages to colleagues and customers, place and receive calls, share screens, start video calls and manage files—all from one application—in the office or on the go.

Download the apps below to get started.

Libzkfpdll -

By following the structured methods outlined in this guide—starting with a clean reinstallation of the official drivers and progressing to manual file placement—you can systematically identify and fix the underlying cause. The key is to always prioritize safety by using official sources and backing up your system, ensuring that your fingerprint system gets back online securely and reliably.

(often accompanied by libzkfpcsharp.dll or similar wrappers) is a 32-bit Dynamic Link Library (DLL) file that serves as the low-level API driver for many ZKTeco USB fingerprint scanners, such as the widely used ZK4500, ZK5500, and ZK8500R.

If you are currently setting up a biometric system, let me know: libzkfpdll

Ensure that libzkfp.dll (and all its companion files from the SDK) are copied directly into your application's root execution folder (where your .exe file resides). Alternatively, you can place them in C:\Windows\System32 (for 64-bit DLLs on 64-bit Windows) or C:\Windows\SysWOW64 (for 32-bit DLLs on 64-bit Windows).

zkfp2_GetDeviceCount : Retrieves the number of connected scanners. By following the structured methods outlined in this

Enter a loop to capture fingerprints via AcquireFingerprint() . such as the widely used ZK4500

Ensure the target machine has the matching Microsoft Visual C++ Redistributable package installed (usually 2013 or 2015, depending on your SDK version). Without these runtimes, libzkfp.dll will fail to load.

: The SDK wrapper functions fail silently or report generic initialization error codes.

The DLL needs other C++ redistributable packages to run. Installing the Visual C++ Redistributable (often 2013 or 2015) usually fixes this. 2. "Device Not Found"

Compares a freshly captured fingerprint template against stored templates to perform 1:1 verification (Verification) or 1:N identification (Identification).