Top New! — Dutch Bros Employee Handbook

Dutch Bros also maintains standard professional policies accessible through their Investor Relations Governance Documents , which include: Code of Business Conduct : Outlines ethical expectations for all employees. Whistleblower Policy

: You are encouraged to "greet and thank every customer with a smile" and educate them about the menu to create a "moment of special". 2. Operational Standards

Whether you are a new hire preparing for your first shift or an aspiring Broista wanting to ace your interview, understanding these core policies is essential. Here is a comprehensive breakdown of the top rules, culture expectations, and perks outlined in the Dutch Bros employee playbook. 1. The Core Philosophy: Speed, Quality, and Service dutch bros employee handbook top

The Dutch Bros Employee Handbook is more than just a rulebook—it's the cornerstone of the company’s unique culture and operational blueprint. For anyone aspiring to join the "Dutch Mafia," as the company’s loyal fans and employees are often known, understanding the handbook is the first step to success. This guide breaks down everything you need to know about the handbook, from its core principles and policies to the benefits and training that make Dutch Bros a standout employer.

New hires undergo comprehensive training focusing on drink recipes, customer interaction, and speed of service. Operational Standards Whether you are a new hire

At the heart of the handbook are three strategic anchors that guide every "Broista's" interaction:

Dutch Bros maintains a casual yet highly functional dress code. The handbook balances personal expression with safety and brand alignment. Apparel Requirements The Core Philosophy: Speed, Quality, and Service The

Beyond technical skills, training focuses on spreading "Dutch Luv," which includes treating customers with extreme kindness and creating a memorable experience. 3. Work Environment, Scheduling, and Roles

The goal of this policy is to maintain a cohesive, high-energy, and recognizable look across all stands. 2. General Dress Code Policies (Beyond the Top)