The (also referred to as ST-V3600) is a proprietary software utility designed for authorized Canon service technicians to perform low-level maintenance, diagnostics, and repair tasks on Canon inkjet printers. Unlike standard user drivers or maintenance software, this tool directly interfaces with a printer’s EEPROM (Electrically Erasable Programmable Read-Only Memory) and firmware, bypassing normal operational safeguards.
The power and alarm lights will blink alternately 7 or 8 times. 2. General Service Errors
Before downloading any tool, check your exact model number. Using the wrong version (e.g., V3600 on a 2023 printer) will not work and may corrupt the printer’s firmware. Canon Printer Service Tool V3600
If you need help resolving a specific error code or locating software versions, please share your exact and the operating system you are using so we can find the right solution. Share public link
MG5150, MG5250, MG5350 (early firmware versions). Step 1: Entering Canon Service Mode The (also referred to as ST-V3600) is a
This process is intended for troubleshooting purposes. Proceed at your own risk.
Turn off the printer using its power button (you may need to press it twice), wait 10 seconds, and turn it back on normally. The error should now be gone. Important Safety and Legal Considerations If you need help resolving a specific error
When resetting the counter, it is highly recommended to open the housing of the printer, remove the saturated felt pads, wash them thoroughly in warm water, allow them to air dry completely, and reinstall them. Alternatively, you can buy replacement ink pads online or install a external waste ink bottle modification (a "dump tank") to catch future purges. Where to Safely Download V3600
Look at the top right of the application window to confirm the printer is detected on a USB port. Step 3: Resetting the Waste Ink Counter