| Prevention Measure | Frequency | |---|---| | Keep SPLM updated to the latest version | Check quarterly | | Ensure automatic startup of SPLM service | After every reboot | | Maintain stable IP (static or loopback) | Set once | | Keep firewall exceptions updated | After each software update | | Monitor license seat usage on server | Weekly | | Regularly back up license.dat file | Monthly |
If you've exhausted all solutions and the error persists, consulting the official documentation in your SPLM installation directory (usually under /docs ) may reveal additional error-specific insights. For further assistance, the Hexagon support portal and community forums like meng.horse and mahoupao.net offer active discussions from users who have encountered—and solved—the exact same issue.
Assign a static IP to the license server so client configurations do not break during server reboots. cadworx splm error 7502
The workstation has CADWorx installed but has not been mapped to look for a network license manager.
Choose , select TCP , and specify the port utilized by your SPLM installation (check your SPLM options file, but verify if port 7502 or 7501 is explicitly blocked). | Prevention Measure | Frequency | |---|---| |
Refreshing the license path on the workstation clears out cached communication bugs.
Hopefully, this detailed guide has helped you understand and resolve the CADWorx SPLM Error 7502. By methodically working through the steps—from verifying the SPLM service status to more advanced solutions like configuring the Loopback Adapter or checking for port conflicts—you can diagnose and fix the root cause. The workstation has CADWorx installed but has not
Firewalls often block the ports required for SPLM token exchanges.
Running an older version of CADWorx with an obsolete SPLM framework can cause software mismatches. Hexagon PPM completely discontinued license key generation for legacy SmartPlant License Manager systems, meaning unmaintained legacy systems are highly prone to validation failures.
If a seat is hung, use the or service restart utility within SPLM to flush the active connections and free up the token. Preventing Future SPLM Errors
Hexagon has transitioned away from the legacy SPLM system. As of , Hexagon no longer generates license keys for the older SmartPlant License Manager.